Adventure tips
What if I am refused entry at immigration?
Border authorities decide admission. Notify your airline, the relevant tour operator and Vibe if entry is denied. Unused services and return transportation may be subject to separa ...
Can I use my mobile phone and internet abroad?
Ask your mobile provider about roaming or arrange a compatible SIM/eSIM where available. Service can be limited in remote areas; do not rely on permanent connectivity.
Can you arrange wheelchair assistance at the airport?
Airlines may provide wheelchair assistance on eligible bookings, but requests should be made well before departure and are subject to confirmation. Contact Vibe with your itinerary ...
Are vaccinations or medical documents required?
Entry and health requirements depend on route, nationality, destination and current public-health rules. Check official health and immigration advice, and ask your healthcare profe ...
Can someone with limited mobility join a tour?
Accessibility varies substantially by itinerary, transport and accommodation. Before booking, share the specific mobility assistance required so Vibe can ask the operator whether t ...
Are trips suitable for elderly travelers?
There is no single upper-age rule that applies to every tour. Review the tour's physical demands, transport and age restrictions; ask us for a suitability check if walking, altitud ...
Will my debit and credit cards work at the destination?
Acceptance varies by country, merchant and bank. Notify your bank of travel if required, check foreign transaction fees and carry a sensible payment backup appropriate to local con ...
Do I need travel insurance?
Travel insurance is strongly recommended; some tours or custom contracts require specified medical, evacuation or cancellation coverage. Check your trip conditions and buy suitable ...
What is the local emergency number at my destination?
Emergency numbers vary by country. Before departure, save the appropriate local emergency contacts, your insurer's hotline, and the operator's on-trip contact supplied in your trav ...
What if I need to return home unexpectedly?
Contact your insurer and Vibe as soon as it is safe to do so. Flight changes, tour services and added costs depend on supplier rules and available alternatives; emergency travel co ...
What if I become ill or injured during the tour?
Get immediate medical help when needed, contact local emergency services and the tour operator, and inform your travel insurer. Let Vibe know so the team can coordinate booking-rel ...
Do you provide 24/7 support while I travel?
Our customer support team is available during the operating hours listed on the Vibe Adventures website. If you experience an urgent problem during your trip, 24-hour emergency pho ...
Can I bring my own wheelchair or mobility device?
Carrier policies depend on wheelchair size, weight, battery type and aircraft capacity. Contact the operating airline and Vibe before ticketing so any required arrangements can be ...
Can I request an interpreter or a particular guide language?
Guide language availability varies by tour and specific departure. Check the displayed language choices and ask Vibe to confirm the requested language before booking.
What should I pack for my guided tour?
Pack weather-appropriate clothing, walking shoes, medication, copies of important documents and any equipment listed in the itinerary. Local conditions, altitude and activity type ...
Can you accommodate dietary restrictions or severe food allergies?
Share food allergies and dietary requirements before purchasing where possible. We can communicate the request to the relevant tour operator or airline, but meals and allergen-free ...
Can I travel with a service animal or pet?
Pets and service animals are subject to airline, accommodation, destination and operator restrictions. Contact Vibe before booking; approval cannot be presumed.
Are children allowed on every multi-day tour?
No. Each operator and departure can set minimum ages and child rates. Check eligibility for each traveler and ensure that any child/infant flight tickets match the operator rules.
What if I lose my passport while abroad?
Contact local police when required and your country's embassy or consulate for emergency travel documents. Tell your airline, insurer and Vibe about any travel changes needed.