Manage My Account
What is a travel affiliate program?
When anyone books with us through your affiliate link, you earn a commission once the trip is finalized.
How can I update the passport information of a booking?
Once logged in to your account, please go to the “My Bookings” section. You will be able to see all your future bookings, and in the first section of each of them, you ...
How can I access My Account?
Visit our website and locate the "Log in" button at the top right. This button enables you to securely access your private space using either your email or Facebook profile.
How can I update my personal account details?
If you want to change your password, personal details (name, surname etc.), and passport info: Once logged in to your account, please go to the “Personal details” se ...
How can I stop receiving marketing newsletters?
Use the unsubscribe link in the marketing email, or contact Vibe to update your communication preferences. Essential booking and operational messages may still be sent when necessa ...
Who can request changes to a group booking?
For security, Vibe may need to verify the lead booker or authorized traveler before changing personal or payment information. Supplier authorization rules may also apply.
What if I used the wrong email address for booking?
Contact Vibe with the order reference and sufficient information to verify ownership. An email change may be possible, but travel documents already issued to airlines are not autom ...
How can I sign in and see my trips?
Use the account access provided on Vibe and go to the available “My Trips” or booking section. If a trip does not appear, verify your booking email and contact Vibe with the order ...
How do I reset my password?
Use the password-reset option on Vibe’s sign-in interface. Check your email including spam and contact support if access remains unavailable.
Does Vibe have a mobile app?
Vibe’s services are accessible through its website. A dedicated customer app is not established in the current product information; do not rely on one unless it has been officially ...
How do I request a copy or deletion of my personal data?
Contact Vibe through its official support or privacy channel with enough information to verify your request. Data retention may be required for legal, accounting or booking obligat ...
Will I be notified if my flight or tour changes?
Use accurate email and phone details and monitor messages from Vibe, the airline and the local operator. Notification timing depends on when a supplier reports a change; it is wise ...
What if I have two accounts?
If trips appear under different emails or you suspect a duplicate account, contact support and identify the booking references. Account consolidation is not guaranteed and may requ ...